FAQ
We’re here to make your shopping experience smooth, simple, and crystal clear. Here are answers to the questions we get most often — no fluff, just facts.
1. What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.
2. Do you offer free shipping?
Yes, we offer free shipping on all U.S. orders over $50.
3. How long does shipping take?
Most orders ship within 1–2 business days and arrive in 3–7 business days.
4. Do you ship internationally?
Currently, we only ship within the United States.
5. Can I track my order?
Absolutely. You’ll receive a tracking link via email once your order ships.
6. What’s your return policy?
You can return unused items within 30 days for a full refund. No questions asked.
7. How do I start a return?
Just email us at paigego1907@gmail.com with your order number — we’ll take care of the rest.
8. Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll happily change or cancel it. Reach out ASAP.
9. What if my item arrives damaged or faulty?
We’ve got you covered. Send us a photo and we’ll replace it immediately — free of charge.
10. Are your products under warranty?
Yes, all our products come with a 1-year limited warranty.
11. Do you offer gift cards?
Yes, digital gift cards are available in several denominations — great for last-minute gifts.
12. Are your products sustainable or eco-friendly?
We’re committed to sustainability and constantly improving. Many of our products use recyclable or biodegradable materials.
13. How do I contact customer service?
You can reach us at paigego1907@gmail.com — we usually reply within 24 hours.
14. Do you offer bulk or wholesale discounts?
Yes, we do. Please contact us for custom pricing and details.
15. Can I subscribe or set up repeat orders?
Not yet, but we’re working on it! Stay tuned.
Still have questions?
We’re real people, not bots. Email us at paigego1907@gmail.com — we’re happy to help.